Experience and knowledge can be hard to come by in this day and age, but at Greatbatch Agencies those qualities are well and truly evident.
For the past four decades the general automotive repair shop, based at Wirrulla, has been owned and managed by Eric and Liz Greatbatch, who both take great pride in servicing the West Coast region.
“I enjoy looking after people and supplying a good service to the local community,” Eric said.
As for Liz, it’s more about the friendships the pair have made in their 40 years at the helm of the shop.
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“I like being able to help the customers out and making friendships with them along the way,” she said.
“I absolutely love this job.”
Along with their two full-time employees, the Greatbatch’s offer motor and machinery repairs, air conditioning, truck and car tyres, wheel balances, auto electrics, air seeder hoses and Kinchrome tools, among many other things.
“We do everything; well everything a farmer wants anyway,” Eric said.
“We offer on-farm repairs and air conditioning with our service vehicle; we sell trailers for Trailer Co; we have fencing materials, water tanks and chemicals; we have a good stock of parts and run a big variety.
“We keep one of the biggest selections of hydraulics on the upper West Coast.”
Greatbatch Agencies can also take care of your grain carting needs in harvest, and will travel more than a 100 kilometre radius from Wirrulla to complete a job.
“We go to Streaky Bay, Ceduna, and down to Wudinna,” Eric said.
The Greatbatchs have learned at thing or two during their time at the agency, such as how to keep up with ever-improving technology.
They are also more in touch with what their customers want, which is usually wasting as little time as possible when broken down.
“The trick is trying to have as much stock on hand as you can,” Liz said. “That way we can keep farmers operating during their busy periods, such as harvest and seeding, and the customers really appreciate that.”
While Eric and Liz have built up an extensive range of knowledge during their time of owning Greatbatch Agencies, Eric’s comprehension of the industry was almost born and bred into him.
“My father had the business before us, he took it over in 1959,” he said. “I’ve been working here all my life; I started the day I turned 16.”
Greatbatch Agencies extends a heartfelt thank you to all customers for their support across the years.
DETAILS: Call Greatbatch Agencies on 8682 8021 or 0427 268 108, or drop in at 77 Hay Terrace, Wirrulla.